Never Miss a Chance to Do the Most Good

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Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code

Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code

Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
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Frequently Asked Questions Image Frequently Asked Questions Image

Frequently Asked Questions

 

The Salvation Army’s USA National brand promise is “Doing The Most Good.”  We are best known for the Red Kettles and Angel Tree programs at Christmas, Family Store donations and pick-up scheduling information, and perhaps our work during time of disaster.

However, what many people do not realize is that the very motivation for “Doing The Most Good” behind every service, program, and ministry of The Salvation Army, is the love of God.  At its heart, The Salvation Army is a Christian church with its sleeves rolled up, providing worship services and programs for those in crisis and need.

 

 

How Can I get Help from The Salvation Army?

If you are a single woman or a woman with children and you need emergency shelter and support to get back on your feet again, contact The Austin Shelter for Women and Children – 4523 Tannehill Lane – (512) 933-0600. This is a 81-bed facility for single women and women with children. Services include emergency shelter, child and family therapy, case management, employment assistance, housing, life skills training, childcare resources, educational assistance, and referrals to community resources.

If you are a parent or guardian with children and you need emergency shelter and support, contact The Rathgeber Center for Families – 4613 Tannehill Lane, Building 1 – 737-256-6926.  This is a 212-bed facility for families with children.  Services include emergency shelter, case management, child and family therapy, employment assistance with skills training, and rapid rehousing programs.

If you are a man who has found yourself unable to cope with your addiction, please contact the Adult Rehabilitation Center to learn more about the six-month rehabilitation program designed to help you get back on your feet again. Services include residential housing, work therapy, and group and individual therapy in a faith-based environment.
Adult Rehabilitation Center – 4216 S. Congress Avenue – (512) 447-2272

 

If you live in Williamson County and are on the verge of homelessness, contact us at the Williamson County Service Center -1930 S. Austin Ave, Ste. 101, Georgetown – (512) 943-8421.  Services from referrals from other agencies include providing food, clothing, rent and utility assistance.

 

 

What does The Salvation Army do?

The Salvation Army is one of the world’s largest faith-based charities. From its very inception, The Salvation Army adopted a quasi-military structure, being rooted in the militaristic spirit prevalent in the mid-1800s when William and Catherine Booth found the organization, originally established in London England in 1865.   The Salvation Army in Austin, Texas was formed in February 1889, and since then the Army has been helping people in our community for more than 133 years.The Salvation Army Austin, serving Travis and Williamson counties, is the largest non-profit provider of family shelter in Central Texas,  offering many different programs and services that range from shelter, meals, and support services to families experiencing homelessness, to supporting communities in our area, and all over the United States after natural disasters.

 

 

What is The Salvation Army’s local mission?

Inspired by our Christian mission, we offer the resources and support to lift up our neighbors in crisis.  As the largest non-profit provider of family emergency shelter in Central Texas, annually we serve more than 10,000 people with shelter, addiction rehabilitation, clothing, meals, holiday support, and direct client assistance.  Each year we successfully case manage hundreds from crisis to stability and self-sufficiency.

 

 

How can I donate my furniture and items to The Salvation Army?

For more information about donating new & gently used goods to The Salvation Army, you can call 1-800-SA-TRUCK or go to www.satruck.org to schedule a pickup. Alternately, you can drop your donation off at your local Salvation Army Family Store.  Also, The Salvation Army has a car donation program. While we often accept vehicles in any condition – running or not – due to differing regulations and other considerations, not all types of vehicles are accepted at all locations, so it’s best to contact us first. Your donations could be the tool to change the life of a neighbor/Central Texan in recovery.

 

 

Is The Salvation Army really an army?

The Salvation Army is not a physical army in the military sense, but rather a global army of people moved to humanitarian action through faith.  This organizational style has proven effective in making the Army a highly disciplined and mobile organization, able to respond quickly and efficiently to human need whenever and wherever it arises.

Salvation Army Officers hold the ranks for Lieutenant, Captain, Major, Lt. Colonel, Colonel, Commissioner, and our International Leader, the General. Church members are called Soldiers, being easily identified by their navy blue uniforms, and we refer to our churches as Corps.  Our Area Commander and Citadel Officers are ordained pastors and leaders of our Area Command and Citadel Corps.

The Salvation Army is a Christian ministry that provides services to anyone regardless of religion or beliefs.  We are called to serve in Christ’s name without discrimination and value each person as God’s creation who are loved beyond measure.

Members of The Salvation Army include:

  • Officers (clergy)
  • Soldiers/Adherents (laity)
  • Junior Soldiers (youth members)
  • members of various activity groups and volunteers

 

 

Do you have to join The Salvation Army church to receive help?

No, we do not discriminate in any way. We respect those who come to us in need, whatever their beliefs may be. We provide services based on a person’s need and on our capacity to serve.

 

 

Does The Salvation Army discriminate in its delivery of services against those of a particular race or sexual orientation?

No. The Salvation Army strives to provide assistance to all who come to us for help, based on the individual’s need and on our capacity to meet that need. We make no distinction regarding ethnicity or sexual orientation.

 

 

Why should I contribute to The Salvation Army?

For more than 150 years, The Salvation Army has demonstrated its ability to identify and meet urgent human needs efficiently in communities throughout the world. When you give to The Salvation Army, you can be assured that your money is going to assist those who need it most. Our wide range of programs means that we can help the whole person under the umbrella of one single agency.

 

 

Where does my donation go?

When you donate to The Salvation Army Austin Metropolitan Area Command, your donation stays in our community to serve those in greatest need. The Salvation Army Austin serves Travis and Williamson counties.

 

 

How can I give?

Give securely online.

Contribute by phone at 512-605-1410

Donate items to The Salvation Army Family Stores. Proceeds from the sale of donated items fund our Adult Rehabilitation Centers.

Mail a gift to The Salvation Army, 4700 Manor Road, Austin, TX 78723.

 

 

I can’t make a financial contribution right now.  How else may I help?

You can volunteer at your local Salvation Army center. Almost 3.4 million individuals of all ages volunteered their time, talents, and resources to assist The Salvation Army last year.  For more information call 512-634-5937 or email us here.

 

 

How much money goes to administration?

Approximately 83 cents of every dollar we collect goes directly to programs, and 100% of every dollar donated for disaster relief goes to help the survivors and first responders.

 

 

My business has an interest in helping specific causes.  How can I ensure that our contribution will go to these causes?

We honor the designation preferences of our donors. If giving online, our donation page gives you the opportunity to donate elsewhere to Salvation Army’s nationwide. If donating by check, designate the program of your choice in the memo line.

For any questions regarding corporate, organizations or church donations, please contact Fabiana Pires, our Corporate Relations Manager, at [email protected] or (512) 634-5911.

 

 

Where does The Salvation Army work?

The Salvation Army began in London in 1865 before expanding to the United States and other countries. Today, The Salvation Army operates in 132 countries. Click here to learn more about our history.

 

 

Do you Have Additional Questions?

Contact Us